Parchment Real-Time System Status
All Systems Operational

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Consumer Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Payment / JPMChase Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Transcript Services Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Diploma, Certificate, Badge, CLR Operational
90 days ago
100.0 % uptime
Today
Parchment Analyze/Recruit Operational
90 days ago
100.0 % uptime
Today
Course and Credit Solutions (Quottly) - Web Application Operational
90 days ago
100.0 % uptime
Today
Course and Credit Solutions (Quottly) - Integration Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Ellucian eTranscripts Operational
90 days ago
100.0 % uptime
Today
eScrip-Safe Printer Operational
90 days ago
100.0 % uptime
Today
RoboRegistrar Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Parchment Print Operational
90 days ago
100.0 % uptime
Today
Parchment Support Operational
90 days ago
100.0 % uptime
Today
Salesforce / Parchment Help Center Operational
90 days ago
100.0 % uptime
Today
GlobalSign Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
Resolved - This incident has been resolved.
May 15, 14:02 UTC
Identified - Monday 5-13-2024 during 4:00PM -8:00PM PT there will be is a scheduled maintenance window for our Course and Credit Solutions Web Application (STAGING ENVIRONMENT ONLY)
May 3, 17:57 UTC
Resolved - This incident has been resolved.
May 15, 14:02 UTC
Identified - Administrative Phone Support will be temporarily unavailable from 4:45 PM CST - 6:15 PM CST for a company meeting. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.
May 14, 03:48 UTC
May 14, 2024
Resolved - This issue has been resolved and statuses are being updated and displayed appropriately.
May 14, 20:54 UTC
Investigating - We are investigating delays related to order status and will provide an update as soon as possible At this time there is no delay in order processing; only the reporting of order status is impacted.
May 14, 16:49 UTC
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 16:05 UTC
May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.