Issues with www.parchment.com and ordering

Incident Report for Parchment

Resolved

At this time our web hosting partner is reporting that the issue impacting www.parchment.com pages has been resolved. Thank you

Posted Sep 14, 2023 - 13:28 PDT

Identified

We have identified the issue impacting some pages on www.parchment.com and it is related to an incident being managed by our web hosting partner. Students can still place orders and check status of orders by following the links to log in / create an account.
We will continue to provide updates as they are available.

Posted Sep 14, 2023 - 11:19 PDT

Investigating

We are aware of and investigating issues with www.parchment.com and the ordering workflow. We will provide an update when it is available.

Posted Sep 14, 2023 - 10:17 PDT

This incident affected: Consumer (Login, Ordering).