Parchment Learner Support Web Case Submission Outage
Incident Report for Parchment
This incident has been resolved.
Posted Feb 26, 2024 - 14:19 PST
We are currently investigating an issue related to the web case submission form at
Learners in need of support can still visit to access phone and chat as well as the self-service help center articles.
Posted Feb 23, 2024 - 15:51 PST
This incident affected: Supporting Services (Salesforce / Parchment Help Center).