Intermittent delays in pages loading within parchment application reported

Incident Report for Parchment

Resolved

This incident has been resolved.

Posted Feb 04, 2022 - 10:27 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2022 - 13:08 PST

Investigating

We have been notified of delays in some pages loading within the parchment application. We are currently investigating what could be causing these intermittent delays that users may be experiencing.

Posted Jan 03, 2022 - 08:08 PST

This incident affected: Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, and Parchment Analyze/Recruit.