Parchment Support Phones Unavailable

Incident Report for Parchment

Resolved

This incident has been resolved.

Posted Jun 15, 2023 - 16:53 PDT

Identified

Our phone provider, Five9 is currently experiencing issues. We do not have an estimated timeframe as to when this will be resolved. Thank you for your patience.

Posted Jun 15, 2023 - 15:14 PDT

This incident affected: Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, and Parchment Analyze/Recruit.