P6 Service Interruption

Incident Report for Parchment

Resolved

This incident has been resolved.

Posted Aug 06, 2023 - 11:34 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2023 - 11:18 PDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 06, 2023 - 11:02 PDT

Identified

An issue with the Parchment Send platform has been identified and a fix is being implemented. Administrators and Learners may experience service interruption on the platform.

Posted Aug 06, 2023 - 11:01 PDT

This incident affected: Parchment Award - Transcript Services.