Company Wide Meeting (4/12)

Incident Report for Parchment

Resolved

This incident has been resolved.

Posted Apr 12, 2022 - 16:08 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 12, 2022 - 09:09 PDT

Investigating

Parchment Phone Support will be temporarily unavailable from 4:45 PM CST - 6:00 PM CST today for a company wide meeting. We apologize for the inconvenience. We will respond to your inquiries as soon as possible.

Posted Apr 12, 2022 - 09:09 PDT

This incident affected: Consumer (Login, Ordering), Integrations (Ellucian eTranscripts, eScrip-Safe Printer, RoboRegistrar), and Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit.