Parchment Real-Time System Status
Reports of delays in website response times
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 01, 2025 - 19:59 UTC
Investigating - We have received reports of delays in our website response times. We are currently investigating this issue.
Mar 31, 2025 - 19:37 UTC

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Uptime over the past 90 days. View historical uptime.
Consumer Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
99.98 % uptime
Today
Ordering Operational
90 days ago
99.98 % uptime
Today
Payment / JPMChase Operational
90 days ago
99.98 % uptime
Today
Parchment Award - Transcript Services Operational
90 days ago
99.98 % uptime
Today
Parchment Award - Diploma, Certificate, Badge, CLR Operational
90 days ago
99.98 % uptime
Today
Parchment Analyze/Recruit Operational
90 days ago
99.98 % uptime
Today
Course and Credit Solutions (Quottly) - Web Application Operational
90 days ago
99.98 % uptime
Today
Course and Credit Solutions (Quottly) - Integration Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Ellucian eTranscripts Operational
90 days ago
100.0 % uptime
Today
eScrip-Safe Printer Operational
90 days ago
100.0 % uptime
Today
RoboRegistrar Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
99.94 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Parchment Print Operational
90 days ago
99.66 % uptime
Today
Parchment Support Operational
90 days ago
100.0 % uptime
Today
Salesforce / Parchment Help Center Operational
90 days ago
100.0 % uptime
Today
GlobalSign Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Unresolved incident: Reports of delays in website response times.

Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Parchment Stack Cluster Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 22:29 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 29, 22:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 19:00 UTC
Scheduled - We will be performing an infrastructure update to support our objectives of improving our reliability and scalability. Parchment services will be unavailable during this maintenance window.
Mar 14, 23:27 UTC
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Error when signing into Parchment
Resolved - This incident has been resolved.
Mar 25, 18:56 UTC
Investigating - We are currently investigating an error when signing into your Parchment account.
Mar 25, 18:47 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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