Parchment Real-Time System Status
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 2024 - 09:26 PDT
Investigating - We are currently investigating reports of errors within Parchment services.
Apr 23, 2024 - 09:25 PDT

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Consumer Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
Ordering ? Operational
Payment / JPMChase ? Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Transcript Services ? Operational
Parchment Award - Diploma, Certificate, Badge, CLR Operational
Parchment Analyze/Recruit Operational
Course and Credit Solutions (Quottly) - Web Application Operational
90 days ago
100.0 % uptime
Today
Course and Credit Solutions (Quottly) - Integration Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Ellucian eTranscripts ? Operational
eScrip-Safe Printer ? Operational
RoboRegistrar ? Operational
Supporting Services ? Operational
90 days ago
99.83 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Parchment Print Operational
90 days ago
100.0 % uptime
Today
Parchment Support Operational
90 days ago
100.0 % uptime
Today
Salesforce / Parchment Help Center Operational
90 days ago
99.02 % uptime
Today
GlobalSign Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 23, 2024
Resolved - This issue has been resolved
Apr 23, 09:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results
Apr 19, 08:43 PDT
Investigating - We are currently investigating reports of system timeouts.
Apr 19, 08:21 PDT
Resolved - This issue has been resolved
Apr 23, 09:21 PDT
Identified - An update is being applied today for our Course and Credit Solution (Quottly) application. As a result the application may be temporarily unavailable during the hour of 3:30 - 4:30 PM PST. We apologize for any inconvenience this may cause.
Apr 19, 14:02 PDT
Apr 22, 2024
Resolved - This incident has been resolved.
Apr 22, 08:14 PDT
Investigating - Our Engineering teams are currently investigating an issue that is impacting the fulfillment and delivery of Adobe Certified PDFs on our P6, P7 and Award platforms. You may notice orders in error and we will attempt work to resolve these soon after our services are restored.
Apr 20, 21:12 PDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024
Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 08:43 PDT
Identified - Administrative Phone Support will be temporarily unavailable on April 18th, from 11:30 AM EST - 1:00 PM EST for a company meeting. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.
Apr 16, 08:16 PDT
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 08:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 10, 12:35 PDT
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.