Degraded Performance of Parchment.com

Incident Report for Parchment Inc

Resolved

This incident has been resolved.

Posted Mar 31, 2026 - 21:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 31, 2026 - 18:48 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 31, 2026 - 18:28 UTC

Investigating

Our Engineering teams are currently working to identify and correct an issue that is causing delays in navigation for P6 and P7.

Posted Mar 31, 2026 - 18:23 UTC

This incident affected: Consumer (Login) and Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit.