Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.
Consumer
Operational
90 days ago
100.0
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
Ordering
Operational
90 days ago
100.0
% uptime
Today
Payment / JPMChase
Operational
90 days ago
100.0
% uptime
Today
Parchment Award - Transcript Services
Operational
90 days ago
100.0
% uptime
Today
Parchment Award - Diploma, Certificate, Badge, CLR
Operational
90 days ago
100.0
% uptime
Today
Parchment Analyze/Recruit
Operational
90 days ago
100.0
% uptime
Today
Course and Credit Solutions (Quottly) - Web Application
Operational
90 days ago
100.0
% uptime
Today
Course and Credit Solutions (Quottly) - Integration
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Ellucian eTranscripts
Operational
90 days ago
100.0
% uptime
Today
eScrip-Safe Printer
Operational
90 days ago
100.0
% uptime
Today
RoboRegistrar
Operational
90 days ago
100.0
% uptime
Today
Supporting Services
Operational
90 days ago
100.0
% uptime
Today
FedEx
Operational
90 days ago
100.0
% uptime
Today
USPS
Operational
90 days ago
100.0
% uptime
Today
Parchment Print
Operational
90 days ago
100.0
% uptime
Today
Parchment Support
Operational
90 days ago
100.0
% uptime
Today
Salesforce / Parchment Help Center
Operational
90 days ago
100.0
% uptime
Today
GlobalSign
Operational
90 days ago
100.0
% uptime
Today
Parchment Pathways K-12 District Transfer
Operational
90 days ago
100.0
% uptime
Today
Email Notification Service
Operational
90 days ago
100.0
% uptime
Today
Search Clusters & NoSQL Storage
Operational
90 days ago
100.0
% uptime
Today
SMS & Phone Services
Operational
90 days ago
100.0
% uptime
Today
Parchment Pathways K-12 Enroll
Operational
90 days ago
100.0
% uptime
Today
Email Notification Service
Operational
90 days ago
100.0
% uptime
Today
GIS Integration
Operational
90 days ago
100.0
% uptime
Today
Search Clusters & NoSQL Storage
Operational
90 days ago
100.0
% uptime
Today
SMS & Phone Services
Operational
90 days ago
100.0
% uptime
Today
Parchment Pathways K-12 Lottery
Operational
90 days ago
100.0
% uptime
Today
Email Notification Service
Operational
90 days ago
100.0
% uptime
Today
GIS Integration
Operational
90 days ago
100.0
% uptime
Today
Search Clusters & NoSQL Storage
Operational
90 days ago
100.0
% uptime
Today
SMS & Phone Services
Operational
90 days ago
100.0
% uptime
Today
ScribOrder
Operational
90 days ago
100.0
% uptime
Today
Credit Card Processing
Operational
90 days ago
100.0
% uptime
Today
Email Notification Service
Operational
90 days ago
100.0
% uptime
Today
IP Printing & Digital Signing
Operational
90 days ago
100.0
% uptime
Today
ScribCheck
Operational
90 days ago
100.0
% uptime
Today
SMS & Phone Services
Operational
90 days ago
100.0
% uptime
Today
Search Clusters & NoSQL Storage
Operational
90 days ago
100.0
% uptime
Today
Etrans System
Operational
90 days ago
100.0
% uptime
Today
Parchment Award Document Management
Operational
90 days ago
100.0
% uptime
Today
Annotation Services
Operational
90 days ago
100.0
% uptime
Today
Document Import Services
Operational
90 days ago
100.0
% uptime
Today
Search Clusters & NoSQL Storage
Operational
90 days ago
100.0
% uptime
Today
Viewer
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 30, 21:47 UTC
Update -
Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website. While we don't expect it, you may experience a momentary interruption lasting just a few minutes.
Jul 30, 20:20 UTC
Monitoring -
Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website. While we don't expect it, you may experience a momentary interruption lasting just a few minutes.
Jul 30, 20:17 UTC
Resolved -
This incident has been resolved.
Jul 27, 20:37 UTC
Update -
We are continuing to monitor for any further issues.
Jul 27, 19:02 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 27, 18:01 UTC
Update -
We are continuing to investigate reports from a small number of users experiencing loading issues when trying to order a credential. This issue is intermittent and does not affect all users or all orders.
Jul 27, 16:32 UTC
Investigating -
We are currently investigating reports of the page spinning when you are trying to order a credential.
Jul 27, 14:41 UTC