All Systems Operational

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Uptime over the past 90 days. View historical uptime.
Consumer Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Payment / JPMChase Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Transcript Services Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Diploma, Certificate, Badge, CLR Operational
90 days ago
100.0 % uptime
Today
Parchment Analyze/Recruit Operational
90 days ago
100.0 % uptime
Today
Course and Credit Solutions (Quottly) - Web Application Operational
90 days ago
100.0 % uptime
Today
Course and Credit Solutions (Quottly) - Integration Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Ellucian eTranscripts Operational
90 days ago
100.0 % uptime
Today
eScrip-Safe Printer Operational
90 days ago
100.0 % uptime
Today
RoboRegistrar Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Parchment Print Operational
90 days ago
100.0 % uptime
Today
Parchment Support Operational
90 days ago
100.0 % uptime
Today
Salesforce / Parchment Help Center Operational
90 days ago
100.0 % uptime
Today
GlobalSign Operational
90 days ago
100.0 % uptime
Today
Parchment Pathways K-12 District Transfer Operational
90 days ago
100.0 % uptime
Today
Email Notification Service Operational
90 days ago
100.0 % uptime
Today
Search Clusters & NoSQL Storage Operational
90 days ago
100.0 % uptime
Today
SMS & Phone Services Operational
90 days ago
100.0 % uptime
Today
Parchment Pathways K-12 Enroll Operational
90 days ago
100.0 % uptime
Today
Email Notification Service Operational
90 days ago
100.0 % uptime
Today
GIS Integration Operational
90 days ago
100.0 % uptime
Today
Search Clusters & NoSQL Storage Operational
90 days ago
100.0 % uptime
Today
SMS & Phone Services Operational
90 days ago
100.0 % uptime
Today
Parchment Pathways K-12 Lottery Operational
90 days ago
100.0 % uptime
Today
Email Notification Service Operational
90 days ago
100.0 % uptime
Today
GIS Integration Operational
90 days ago
100.0 % uptime
Today
Search Clusters & NoSQL Storage Operational
90 days ago
100.0 % uptime
Today
SMS & Phone Services Operational
90 days ago
100.0 % uptime
Today
ScribOrder Operational
90 days ago
100.0 % uptime
Today
Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
Email Notification Service Operational
90 days ago
100.0 % uptime
Today
IP Printing & Digital Signing Operational
90 days ago
100.0 % uptime
Today
ScribCheck Operational
90 days ago
100.0 % uptime
Today
SMS & Phone Services Operational
90 days ago
100.0 % uptime
Today
Search Clusters & NoSQL Storage Operational
90 days ago
100.0 % uptime
Today
Etrans System Operational
90 days ago
100.0 % uptime
Today
Parchment Award Document Management Operational
90 days ago
100.0 % uptime
Today
Annotation Services Operational
90 days ago
100.0 % uptime
Today
Document Import Services Operational
90 days ago
100.0 % uptime
Today
Search Clusters & NoSQL Storage Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Brief system update to improve our School Search on Parchment.com
Resolved - This incident has been resolved.
Jul 30, 21:47 UTC
Update - Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website. While we don't expect it, you may experience a momentary interruption lasting just a few minutes.
Jul 30, 20:20 UTC
Monitoring - Today at 5:00 PM EDT there is a brief system update to improve our School Search on our Parchment.com website.  While we don't expect it, you may experience a momentary interruption lasting just a few minutes.
Jul 30, 20:17 UTC

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Page spins when you try to order a credential.
Resolved - This incident has been resolved.
Jul 27, 20:37 UTC
Update - We are continuing to monitor for any further issues.
Jul 27, 19:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 18:01 UTC
Update - We are continuing to investigate reports from a small number of users experiencing loading issues when trying to order a credential. This issue is intermittent and does not affect all users or all orders.
Jul 27, 16:32 UTC
Investigating - We are currently investigating reports of the page spinning when you are trying to order a credential.
Jul 27, 14:41 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Quottly Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 18:37 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 25, 15:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 15:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 17:30 UTC
Parchment Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 18:37 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 25, 15:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 16:40 UTC

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Parchment Message "Error: Failed to get orders"
Resolved - This incident has been resolved.
Jul 20, 23:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 22:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 20, 22:24 UTC
Update - We are continuing to investigate this issue. Thank you for your patience while our team works towards a resolution.
Jul 20, 21:50 UTC
Update - We are continuing to investigate this issue.
Jul 20, 21:12 UTC
Investigating - We are currently investigating an issue where users are seeing an "Error: Failed to get orders" message when attempting to view their To Do Lists.
Jul 20, 21:12 UTC
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