Parchment Real-Time System Status
Update - Parchment (including Parchment Support and Parchment Print + Mail) will be closed on the following days in observance of company holidays: December 22, December 25, December 29, January 1

In addition, Parchment Member Administrators may experience slight delays in Parchment Support responsiveness on December 12 & 13 as Parchment employees gather virtually for our traditional year-end company meetings and trainings. Learner Support and Print & Mail services will operate as usual.

Nov 27, 2023 - 07:53 PST
Investigating - Parchment (including Parchment Support and Parchment Print + Mail) will be closed on the following days in observance of company holidays
Thursday, November 23 & Friday, November 24
December 22, December 25, December 29, January 1

Nov 06, 2023 - 12:31 PST

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Consumer Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
Ordering ? Operational
Payment / JPMChase ? Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Transcript Services ? Operational
Parchment Award - Diploma, Certificate, Badge, CLR Operational
Parchment Analyze/Recruit Operational
Course and Credit Solutions (Quottly) - Web Application Operational
90 days ago
100.0 % uptime
Today
Course and Credit Solutions (Quottly) - Integration Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Ellucian eTranscripts ? Operational
eScrip-Safe Printer ? Operational
RoboRegistrar ? Operational
Supporting Services ? Operational
90 days ago
99.99 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Parchment Print Operational
90 days ago
100.0 % uptime
Today
Parchment Support Operational
90 days ago
100.0 % uptime
Today
Salesforce / Parchment Help Center Operational
90 days ago
100.0 % uptime
Today
GlobalSign Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Regular Maintenance Dec 9, 2023 06:00-10:30 PST
We will be undergoing scheduled maintenance during this time.
Posted on Dec 07, 2023 - 13:17 PST
Past Incidents
Dec 7, 2023

No incidents reported today.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:00 PST
Scheduled - We will be undergoing the process of upgrading our Shibboleth Service Provider. There should not be any downtown when undergoing this process. Though, feel free to contact us if there are any concerns or issues that may occur.
Nov 22, 08:12 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.