Parchment Real-Time System Status
All Systems Operational

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Consumer Operational
90 days ago
100.0 % uptime
Today
Login
Operational
Ordering
Operational
Payment / JPMChase
Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Transcript Services
Operational
Parchment Award - Diploma, Certificate, Badge, CLR Operational
Parchment Analyze/Recruit Operational
Course and Credit Solutions (Quottly) - Web Application Operational
90 days ago
100.0 % uptime
Today
Course and Credit Solutions (Quottly) - Integration Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Ellucian eTranscripts
Operational
eScrip-Safe Printer
Operational
RoboRegistrar
Operational
Supporting Services
Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Parchment Print Operational
90 days ago
100.0 % uptime
Today
Parchment Support Operational
90 days ago
100.0 % uptime
Today
Salesforce / Parchment Help Center Operational
90 days ago
100.0 % uptime
Today
GlobalSign Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Resolved - At this time our web hosting partner is reporting that the issue impacting www.parchment.com pages has been resolved. Thank you
Sep 14, 13:28 PDT
Identified - We have identified the issue impacting some pages on www.parchment.com and it is related to an incident being managed by our web hosting partner. Students can still place orders and check status of orders by following the links to log in / create an account.
We will continue to provide updates as they are available.

Sep 14, 11:19 PDT
Investigating - We are aware of and investigating issues with www.parchment.com and the ordering workflow. We will provide an update when it is available.
Sep 14, 10:17 PDT
Sep 13, 2023

No incidents reported.

Sep 12, 2023
Resolved - This incident has been resolved.
Sep 12, 18:03 PDT
Identified - Administrative Phone Support will be temporarily unavailable from 4:45 PM CST - 6:00 PM CST today for a company meeting. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.
Sep 12, 08:38 PDT