Parchment Real-Time System Status
All Systems Operational

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Consumer Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
Ordering ? Operational
Payment / JPMChase ? Operational
90 days ago
100.0 % uptime
Today
Parchment Award - Transcript Services ? Operational
Parchment Award - Diploma, Certificate, Badge, CLR Operational
Parchment Analyze/Recruit Operational
Course and Credit Solutions (Quottly) - Web Application Operational
90 days ago
99.68 % uptime
Today
Course and Credit Solutions (Quottly) - Integration Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Ellucian eTranscripts ? Operational
eScrip-Safe Printer ? Operational
RoboRegistrar ? Operational
Supporting Services ? Operational
90 days ago
99.83 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Parchment Print Operational
90 days ago
100.0 % uptime
Today
Parchment Support Operational
90 days ago
100.0 % uptime
Today
Salesforce / Parchment Help Center Operational
90 days ago
99.02 % uptime
Today
GlobalSign Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024
Resolved - This incident has been resolved.
Feb 27, 09:44 PST
Identified - Administrative Phone Support will be temporarily unavailable from 9:45 AM CST - 11:15 AM CST for a company meeting. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.
Feb 27, 06:26 PST
Feb 26, 2024
Resolved - This incident has been resolved.
Feb 26, 14:19 PST
Investigating - We are currently investigating an issue related to the web case submission form at www.parchment.com/support
Learners in need of support can still visit www.parchment.com/chat-support to access phone and chat as well as the self-service help center articles.

Feb 23, 15:51 PST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 13:02 PST
Identified - Parchment, including Parchment Support and Print + Mail Services, will be closed 2/19/2024. We look forward to assisting you again on Tuesday 2/20/2024.
Feb 16, 10:44 PST
Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.