Monitoring - A fix has been implemented and we are monitoring the results.
Oct 08, 2024 - 16:02 UTC
Update - We are continuing to investigate this issue.
Oct 08, 2024 - 14:25 UTC
Investigating - We are currently investigating an issue impacting Receive subscribers who utilize Data Automation. We will provide updates as we learn more.
Oct 08, 2024 - 14:00 UTC
Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.
Consumer
Operational
90 days ago
100.0
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
Ordering
Operational
90 days ago
100.0
% uptime
Today
Payment / JPMChase
Operational
90 days ago
100.0
% uptime
Today
Parchment Award - Transcript Services
Operational
90 days ago
99.96
% uptime
Today
Parchment Award - Diploma, Certificate, Badge, CLR
Operational
90 days ago
100.0
% uptime
Today
Parchment Analyze/Recruit
Operational
90 days ago
100.0
% uptime
Today
Course and Credit Solutions (Quottly) - Web Application
Operational
90 days ago
100.0
% uptime
Today
Course and Credit Solutions (Quottly) - Integration
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
99.98
% uptime
Today
Ellucian eTranscripts
Operational
90 days ago
100.0
% uptime
Today
eScrip-Safe Printer
Operational
90 days ago
100.0
% uptime
Today
RoboRegistrar
Operational
90 days ago
99.96
% uptime
Today
Supporting Services
Operational
90 days ago
100.0
% uptime
Today
FedEx
Operational
90 days ago
100.0
% uptime
Today
USPS
Operational
90 days ago
100.0
% uptime
Today
Parchment Print
Operational
90 days ago
100.0
% uptime
Today
Parchment Support
Operational
90 days ago
100.0
% uptime
Today
Salesforce / Parchment Help Center
Operational
90 days ago
100.0
% uptime
Today
GlobalSign
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Oct 16, 16:18 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 16, 15:35 UTC
Identified -
The issue has been identified and a fix is being implemented.
Oct 16, 14:49 UTC
Investigating -
We’re currently investigating issues with the Order Details screen in Parchment Award - Transcript Services. We will provide updates as soon as they become available.
Oct 16, 13:36 UTC
Resolved -
This incident has been resolved.
Oct 15, 22:31 UTC
Identified -
Administrative Phone Support will be temporarily unavailable from 4:45 PM CST - 6:15 PM CST for a company meeting. Please feel fill to submit a support case through our application during this time. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.
Oct 15, 16:50 UTC