Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.
Consumer
Operational
90 days ago
100.0
% uptime
Today
Login
The pages your learners use to login to Parchment.
Operational
Ordering
The pages your learners use to order from Parchment.
Operational
Payment / JPMChase
The payment system for learners to place orders with Parchment/
Operational
90 days ago
100.0
% uptime
Today
Parchment Award - Transcript Services
The pages administrators encounter when using Parchment Award - Transcript Services.
Operational
Parchment Award - Diploma, Certificate, Badge, CLR
Operational
Parchment Analyze/Recruit
Operational
Course and Credit Solutions (Quottly) - Web Application
Operational
90 days ago
100.0
% uptime
Today
Course and Credit Solutions (Quottly) - Integration
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
Ellucian eTranscripts
Look up and interaction with Ellucian.
Operational
eScrip-Safe Printer
Delivery of documents through the eScrip-Safe internet printer.
Operational
RoboRegistrar
RoboRegistrar integration for order processing and fulfillment.
Operational
Supporting Services
Additional services which provide support for Parchment's platform.
Operational
90 days ago
100.0
% uptime
Today
FedEx
Operational
90 days ago
100.0
% uptime
Today
USPS
Operational
90 days ago
100.0
% uptime
Today
Parchment Print
Operational
90 days ago
100.0
% uptime
Today
Parchment Support
Operational
90 days ago
100.0
% uptime
Today
Salesforce / Parchment Help Center
Operational
90 days ago
100.0
% uptime
Today
GlobalSign
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
At this time our web hosting partner is reporting that the issue impacting www.parchment.com pages has been resolved. Thank you
Sep 14, 13:28 PDT
Identified -
We have identified the issue impacting some pages on www.parchment.com and it is related to an incident being managed by our web hosting partner. Students can still place orders and check status of orders by following the links to log in / create an account. We will continue to provide updates as they are available.
Sep 14, 11:19 PDT
Investigating -
We are aware of and investigating issues with www.parchment.com and the ordering workflow. We will provide an update when it is available.
Sep 14, 10:17 PDT
Resolved -
This incident has been resolved.
Sep 12, 18:03 PDT
Identified -
Administrative Phone Support will be temporarily unavailable from 4:45 PM CST - 6:00 PM CST today for a company meeting. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.
Sep 12, 08:38 PDT