Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.
Consumer
Operational
90 days ago
100.0
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
Ordering
Operational
90 days ago
100.0
% uptime
Today
Payment / JPMChase
Operational
90 days ago
100.0
% uptime
Today
Parchment Award - Transcript Services
Operational
90 days ago
99.98
% uptime
Today
Parchment Award - Diploma, Certificate, Badge, CLR
Operational
90 days ago
99.98
% uptime
Today
Parchment Analyze/Recruit
Operational
90 days ago
100.0
% uptime
Today
Course and Credit Solutions (Quottly) - Web Application
Operational
90 days ago
100.0
% uptime
Today
Course and Credit Solutions (Quottly) - Integration
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
99.95
% uptime
Today
Ellucian eTranscripts
Operational
90 days ago
100.0
% uptime
Today
eScrip-Safe Printer
Operational
90 days ago
100.0
% uptime
Today
RoboRegistrar
Operational
90 days ago
99.85
% uptime
Today
Supporting Services
Operational
90 days ago
100.0
% uptime
Today
FedEx
Operational
90 days ago
100.0
% uptime
Today
USPS
Operational
90 days ago
100.0
% uptime
Today
Parchment Print
Operational
90 days ago
100.0
% uptime
Today
Parchment Support
Operational
90 days ago
100.0
% uptime
Today
Salesforce / Parchment Help Center
Operational
90 days ago
100.0
% uptime
Today
GlobalSign
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Sep 6, 04:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Sep 6, 03:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 03:00 UTC
Scheduled -
We will be performing maintenance on the RoboRegistrar network to improve stability of the backend infrastructure. We expect impact to be minimal during this window and no additional action needs to be taken.
Sep 5, 18:21 UTC
Resolved -
This incident has been resolved.
Sep 4, 17:25 UTC
Investigating -
We have received reports of the Receive Library not loading properly and displaying an error message. We are currently investigating this issue.
Sep 4, 16:49 UTC
Resolved -
This incident has been resolved.
Sep 3, 14:02 UTC
Investigating -
Parchment will be closed Monday, September 2, 2024. Support, Print Operations, and all other functions will resume on Tuesday, September 3.
Aug 28, 18:47 UTC
Completed -
The scheduled maintenance has been completed.
Aug 31, 20:49 UTC
Verifying -
Verification is currently underway for the maintenance items.
Aug 31, 19:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 19:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 26, 15:44 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 26, 15:43 UTC
Scheduled -
We will be performing maintenance on sftp.parchment.com. Automations that operate on that host will be delayed until the maintenance period closes, and will recover automatically over the hours after maintenance. Automations using asftp.parchment.com and sftp.aws.parchment.com will not be impacted.
Aug 26, 15:37 UTC