Payment Processing errors reported

Incident Report for Parchment Inc

Resolved

This incident has been resolved.
Posted May 29, 2025 - 23:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 28, 2025 - 12:16 UTC

Investigating

We are received reports regarding payment processing errors and are currently investigating
Posted May 27, 2025 - 16:42 UTC
This incident affected: Consumer (Ordering, Payment / JPMChase).