Delay in screen response time

Incident Report for Parchment Inc

Resolved

This incident has been resolved.

Posted May 29, 2025 - 23:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 28, 2025 - 12:16 UTC

Investigating

We're currently investigating an issue with the site being slow to respond. We will provide updates as soon as possible. We apologize for any inconveniences.

Posted May 27, 2025 - 18:11 UTC

This incident affected: Consumer (Ordering) and Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR.