Parchment website returning 502 Gateway Error

Incident Report for Parchment Inc

Resolved

This incident has been resolved.

Posted 3 months ago. Jan 04, 2025 - 04:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 3 months ago. Jan 03, 2025 - 22:00 UTC

Investigating

We are currently investigating this issue.

Posted 3 months ago. Jan 03, 2025 - 21:09 UTC

This incident affected: Consumer (Login, Ordering, Payment / JPMChase) and Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit, Course and Credit Solutions (Quottly) - Web Application.