Intermittent Login Delay

Incident Report for Parchment Inc

Resolved

This incident has been resolved.
Posted May 07, 2025 - 20:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2025 - 19:59 UTC

Investigating

We are investigating an issue with our backend authentication services, which may be causing slow/failed login issues.
Posted May 07, 2025 - 19:44 UTC
This incident affected: Consumer (Login).