Unable to order

Incident Report for Parchment Inc

Monitoring

We've implemented a fix and are currently monitoring results.
Posted Oct 26, 2026 - 20:25 UTC

Identified

We've identified the issue with students receiving a "Not Orderable" message.
Posted Oct 26, 2026 - 16:53 UTC

Investigating

We're currently looking an issue where some students are not able to place orders. We'll provide updates as they become available.
Posted Oct 26, 2026 - 14:45 UTC
This incident affects: Parchment Award - Transcript Services.