Degraded Performance of Parchment.com

Incident Report for Parchment Inc

Resolved

This incident has been resolved.
Posted Mar 30, 2026 - 21:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 30, 2026 - 20:10 UTC

Update

We are continuing to investigate this issue.
Posted Mar 30, 2026 - 17:36 UTC

Update

Login performance is slower than usual.
Posted Mar 30, 2026 - 17:35 UTC

Update

We are continuing to investigate this issue.
Posted Mar 30, 2026 - 17:16 UTC

Investigating

Our Engineering teams are currently working to identify and correct an issue that is causing delays in navigation for P6 and P7.
Posted Mar 30, 2026 - 16:50 UTC
This incident affected: Consumer (Login, Ordering) and Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit.
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