Intermittent Site Slowness

Incident Report for Parchment Inc

Resolved

This incident has been resolved.

Posted 3 months ago. Jan 08, 2025 - 18:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 3 months ago. Jan 07, 2025 - 22:38 UTC

Investigating

Parchment.com is experiencing intermittent slowness during navigation, we are investigating the root cause and will update with more info.

Services remain functional, but navigation may be slow.

Posted 3 months ago. Jan 07, 2025 - 17:47 UTC

This incident affected: Consumer (Login, Ordering) and Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit, Course and Credit Solutions (Quottly) - Web Application, Course and Credit Solutions (Quottly) - Integration.