Intermittent Login and Page Load Issues

Incident Report for Parchment Inc

Resolved

This incident has been resolved.

Posted Jul 03, 2025 - 11:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 03, 2025 - 02:34 UTC

Investigating

We are currently investigating an issue with logging into the platform as well as increased page load times.

Posted Jul 03, 2025 - 00:49 UTC

This incident affected: Consumer (Login) and Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit, Internal Notices.