Timeout Issues - Administrator Accounts

Incident Report for Parchment Inc

Investigating

We're investigating timeout issues affecting Parchment and Quottly Administrator accounts. We'll share an update as soon as we have more information.

Posted May 19, 2026 - 16:36 UTC

This incident affects: Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit, and Course and Credit Solutions (Quottly) - Web Application.