Parchment Support Holiday Closures
Incident Report for Parchment
Identified
The holiday season is upon us. The Parchment team, and specifically Parchment Support, will be closed or providing limited services on the following dates:
11/25 CLOSED
11/26 CLOSED
12/10 Expect some delays in support for administrators and students on 12/9 and 12/10 as we travel to gather in person for our annual employee meeting and holiday party being held on 12/10. There will be no phone support for students / test takers on 12/10. Students can submit a web case through www.parchment.com for assistance. Parchment Print will operate as usual.
12/24 CLOSED
12/31 CLOSED
Best wishes from the Parchment Support team for a happy and healthy holiday season!
Posted Nov 22, 2021 - 07:50 PST
This incident affects: Consumer (Learner (Login, Registration & Ordering), Administrator (Login & Processing)), Parchment 6 (Administrator (Login & Processing)), Credentials Solutions (TranscriptsPlus), and Parchment 7 (Administrator (Login & Processing), Learner (Login, Registration & Ordering)).